Thank you for shopping with us! Below is our detailed shipping policy, including information about our methods, packaging, and costs.
Shipping Methods
We partner with trusted carriers to ensure your order arrives safely and on time. Shipping options include:
- Standard Shipping: Delivered within 5–7 business days.
- Express Shipping: Delivered within 2–3 business days.
- Overnight Shipping: Delivered the next business day for orders placed before 12 PM EST.
Note: Shipping times may vary based on your location and carrier delays outside our control.
Order Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Custom or personalized items may take an additional 3-5 business days for production.
Shipping Costs
- Standard Shipping: $5.99 (free on orders over $75).
- Express Shipping: $14.99.
- Overnight Shipping: $24.99.
Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
International Shipping
We currently ship to select international locations. Delivery times and costs vary based on destination and will be calculated at checkout. Please note:
- Import duties, taxes, and customs fees are the responsibility of the customer.
- Delivery times for international orders may range from 7–21 business days.
Packaging
We take pride in ensuring your items are securely packaged to prevent damage during transit.
- Eco-Friendly Materials: Whenever possible, we use recyclable and sustainable packaging.
- Fragile items are cushioned with extra care.
- Custom and branded items are packaged in protective wraps or boxes to maintain quality.
Order Tracking
- Once your order ships, you will receive an email confirmation with a tracking number.
- You can track your order directly via the carrier’s website or through your account on our store.
Lost or Damaged Packages
We are not responsible for packages lost or damaged during transit. However, if you experience an issue, please contact us at onlineshop@fdsf.org, and we’ll assist in filing a claim with the carrier.
Contact Us
For any questions or concerns about shipping, please reach out to us at:
- Email: onlineshop@fdsf.org or ladiestalk@fdsf.org
- Phone: 301-778-7474
- Hours: Monday to Friday, 9 AM – 5 PM EST
Thank you for choosing LadiesT.A.L.K. We look forward to serving you!